Launch sale — 50% off your first month, every plan. See pricing →

Dispatch software for 2–10 truck shopsYour techs never
install anything.

They get a text with the job. They reply OTW. The board updates itself. No app, no login, no seat to buy. You run the board from the desk or the truck, and your shop sets it up in one afternoon. From $49 a month, flat. You are never charged per user.

Start your board Open the live demo
Sign-up takes about five minutes — or poke the demo right in your browser first, no account needed. Month to month, cancel anytime.
Watch — 44 sec
Want the whole thing? Watch the 2-minute walkthrough — board, texts, pricing and why we built it.
$30–50K
what a technician losing 45 minutes a day to poor routing coordination costs a five-truck shop, annually. Contractor Magazine
96,222
US plumbing & HVAC firms with fewer than 20 employees — the shops the enterprise platforms price out. US Census SUSB 2022
$245–500
per technician, per month — as reported by third-party pricing guides for the big-name field-service platform, which publishes no prices itself (sales-gated; figures via independent reviews — treat as estimates)
The problem

The group text was fine. Until it wasn't.

Job details buried under memes. Two trucks at the same address. The customer's history living in somebody's head. You either run your day off a whiteboard nobody updates — or pay enterprise prices for software built for fifty trucks, not five.

"When you change a job time in Excel, your technician in the field has no idea until you call them. This leads to wasted fuel and frustrated customers." repair-crm.com, May 2026
A real small-shop dispatch wall: chaotic whiteboard, taped work orders, keys on hooks.
The current system of record at a lot of very good shops.

One board. Four texts. That's the whole system.

The four texts: the job goes out, then OTW, HERE and DONE come back. That's it. CopyThat does dispatch and scheduling. Not invoicing, marketing, GPS fleet tracking, or "growth coaching." That's why you can set it up in an afternoon.

1

Put jobs on the board

Type them in, or import from the spreadsheet you already have. Every job is a card: time window, customer, address, notes.

9:00–11:00 · Lupita VargasWater heater leak · 87 Foundry Row
1:00–3:00 · Marisol DuarteMini-split quote · 18 Quarry St
2

Drag it to a tech

The moment a job lands on their column, the tech gets a text from your shop’s dispatch number. Job, address, notes. Done.

CopyThat: New job: Water heater leak — 87 Foundry Row #2.
Your day: app.copythathq.com/t/a8f3c91e
Reply OTW when rolling.
3

They reply. Board updates.

"OTW" marks them en route. "DONE" closes the job and sends over the next one. Anything else they type lands on the job as a note. Message received.

otw
Copy that. Water heater leak → En route.
Board: En route
CopyThat dispatch · (555) 014-2200
CopyThat: New job: AC no-cool — 214 Alder Ct.
Your day: app.copythathq.com/t/a8f3c91e
Reply OTW when rolling.
otw
Copy that. AC no-cool → En route.
capacitor. quoted new unit
Copy that — note added to AC no-cool.
done
Copy that. AC no-cool → Done.
CopyThat: Next up: Thermostat swap — 52 Whitmore Ln. Reply OTW when rolling.
The tech side

No app. No login. No "download this."

Your techs already know how to use CopyThat. It's texting.

  • One dispatch number for your whole shop — each tech’s day is one thread with the office.
  • Replies are three words: OTW, HERE, DONE. Anything else becomes a job note. HELP and STOP work too.
  • Works on any phone that can text. Yes, the flip phone too.
  • Notes they text back get saved onto the job, and stay in that customer's history — not lost in a thread.

Flat pricing. Like it says on the tin.

Every tier runs the same board and the same tech workflow. What changes is how many techs fit, whether your texts go out under your own shop's name, and how you reach us. No per-user charges, no SMS overage fees, no setup fee, no contract.

Starter

$49/mo
First month $24.50 — launch sale
Up to 5 techs
  • The dispatch board
  • SMS tech workflow, one shop number
  • Searchable customer & job history
  • Job types with saved defaults
  • Customer spreadsheet import, CSV export
  • Email support
Start your board

About 5 minutes to sign up · card at checkout · cancel in-app anytime

Recommended

Growth

$99/mo
First month $49.50 — launch sale
Up to 7 techs
  • Everything in Starter — same board, same tech workflow
  • Room for 7 techs
  • Texts go out as your shop, not as CopyThat
  • Automatic customer ETA texts — your customer hears "Marcus from A-1 Cooling is on the way"
  • We file your carrier registration for you
  • Priority email support

Carriers require every business to register texting in its own name, so the two lines above switch on once your registration is approved — allow up to 2 weeks. Your board, import and tech texting are live the same afternoon.

Start your board

About 5 minutes to sign up · card at checkout · cancel in-app anytime

Fleet

$149/mo
First month $74.50 — launch sale
Up to 10 techs
  • Everything in Growth, including texts sent as your shop and customer ETA texts
  • Room for 10 techs
  • Phone support

Same carrier registration as Growth — allow up to 2 weeks for approval before customer texting switches on.

Start your board

About 5 minutes to sign up · card at checkout · cancel in-app anytime

Every tier has a published fair-use job ceiling — 900 jobs a month on Starter, 2,100 on Growth, 3,000 on Fleet. That is roughly twice what a shop your size actually runs, and it is never a surprise line item. Bigger than 10 trucks? Honestly — you've outgrown us, and we'll say so. That discipline is the product.

How the math works out

Prices below were checked on the vendors' public pricing pages (fetch dates in the sources below). A 5-tech shop is the comparison. Switching platforms? See the full Jobber, Housecall Pro, and ServiceTitan comparisons — or the full pricing index with a cost calculator.

Swipe the table to compare

CopyThatJobberHousecall ProServiceTitan
5-tech shop, monthly$99 flatConnect, $139/mo billed monthly (first plan with 5 users included; $29/user after)1$149 (Essentials, up to 5 users)2reported $245–500 per tech3
Pricing modelFlat tier, all features includedBase plan + per-userPlan with included users, then $35/user2Per technician, sales-gated
Tech's interfaceSMS — no app installMobile appMobile appMobile app
SetupBoard and tech texting live the same day; texting your own customers needs your shop's carrier registration — up to 2 weeks14-day trial, self-serve1Self-serve; dedicated onboarding on MAX tier2Multi-month implementation reported by third-party guides3
Invoicing, marketing, GPS…No — on purposeYesYesYes

1. getjobber.com/pricing (fetched 2026-08-12) · 2. housecallpro.com/pricing (fetched 2026-07-11) · 3. ServiceTitan does not publish pricing; figures as reported by independent guides such as fieldcamp.ai's ServiceTitan review (servicetitan.com/pricing is demo-gated). All trademarks belong to their owners; they're good products for the shops they're built for. We're built for the rest.

Fair questions

Is SMS really enough for techs?

For a 2–10 truck shop, yes — and it's the point. Every tech already texts. There's no app to install, no password to reset in a parking lot, no update that breaks on the one phone that matters. If your workflow needs photos-per-line-item and custom forms, the app-based tools are genuinely better — and more expensive.

What about carrier registration for business texting?

US carriers require A2P 10DLC registration for application-sent business texts (see Twilio's A2P 10DLC overview). There are two layers, and we'd rather be straight about both.

Texting your techs runs under CopyThat's own carrier registration. Nothing for you to file — your board, spreadsheet import, customer history and tech texting are live the same afternoon.

Texting your customers is different. Carriers require the business whose name appears in the message to be registered in that name — so a text that says "Marcus from A-1 Cooling is on the way" has to go out under A-1 Cooling's own registration, not ours. That's included on Growth and Fleet, and we file the paperwork for you, but it needs your legal business name, EIN and address, and carrier approval takes up to 2 weeks. Until it clears, customer texting stays switched off in the product rather than quietly failing at the carrier.

Can I get my data out?

Always. Your customers export as CSV from the Customers page, and your jobs — every note included — from Job history. No row caps. If you outgrow us and move to a bigger platform, we'll even format the export for the switch. Your customer history is yours.

Does it do invoicing or estimates?

No — on purpose. You already have invoicing that works (QuickBooks, Wave, paper — we don't judge). CopyThat does dispatch and scheduling extremely well instead of eight things adequately.

Do my techs need anything?

A phone that can text. That's the whole requirement — no smartphone, no app, no login, no data plan. You add a tech by typing their name and cell number, and their first job text arrives the moment you drag a job onto their column.

What happens when I click "Start your board"?

You create an account with an email and password, confirm the email, name your shop, and pick a plan — card at checkout, month to month from day one. The whole thing takes about five minutes, and the board is live as soon as you're through. Want to look around first? The demo runs in your browser, no account at all.

Does the 2-week carrier wait apply to Starter?

No. The wait only covers texting your customers under your shop's own name, which is a Growth and Fleet feature. Starter doesn't text customers at all — and on every tier, your board and tech texting are live the same afternoon you sign up.

Is there a contract?

Month to month. Cancel in the app — not by calling a "retention specialist."

From the founder

The guy behind the board

I'm Travis. I've spent a lot of years in IT and cybersecurity in the service industry — long enough to watch good shops get sold software built for companies ten times their size, then pay per seat for the privilege.

I build a handful of products, all on the same rule: find a real problem, solve it, keep the tool small enough to trust. CopyThat is that rule applied to dispatch. One board, four texts, flat price. The cybersecurity years show up in the parts you don't see: how carefully your customer history is handled, and the fact that you can export every row of it, any day.

Not sure it fits your shop? Email me and you'll get a straight answer, even if the answer is "we're not it": hello@copythathq.com.

— Travis · Founder, CopyThat

Ready today

Nothing to install.
Board up this afternoon.

Sign in, name your shop, add your techs — the board is live today. Or drag a job around the sample-shop demo first. You'll get it in about forty seconds.

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